Last updated: January 2026
Emirates Desert Tours is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with applicable UAE data protection laws.
By using our website or contacting us, you agree to the practices described in this policy.
1. Legal Basis & Jurisdiction
Emirates Desert Tours operates in the United Arab Emirates and processes personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and applicable local regulations.
Where required, we also apply reasonable safeguards for international visitors.
2. Information We Collect
Personal Information
We may collect personal information such as:
- Full name
- Email address
- Phone or WhatsApp number
- Booking details (safari type, date, number of guests)
- Information shared through messages or inquiries
Technical & Usage Information
We may automatically collect:
- IP address
- Device and browser information
- Pages visited and interaction data
- Referral sources
This information helps us operate and improve our website.
3. How We Collect Information
We collect information when you:
- Submit forms on our website
- Contact us via WhatsApp, phone, or email
- Make booking inquiries
- Browse our website
We only collect data that is necessary for business and operational purposes.
4. Purpose of Data Processing
Your personal data is processed for legitimate business purposes, including:
- Responding to inquiries and messages
- Managing and confirming bookings
- Communicating pickup details and updates
- Improving customer service and website performance
- Analyzing usage and marketing performance
We do not sell or trade personal data.
5. Consent & Communication
By submitting your information, you consent to being contacted regarding your inquiry or booking.
We do not send unsolicited marketing messages. You may request to stop communications at any time by contacting us.
6. Payments & Financial Information
Emirates Desert Tours does not store credit card or sensitive payment details.
Payments, when applicable, are processed through secure third-party payment providers. We only receive confirmation details required to complete your booking.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Ensure website functionality
- Analyze visitor behavior
- Measure advertising performance
These may include tools such as:
- Google Analytics
- Google Ads / Performance Max
- Meta (Facebook / Instagram)
You can manage or disable cookies through your browser settings.
8. Advertising & Analytics
We may use third-party platforms to understand website usage and improve advertising relevance. These platforms process data in accordance with their own privacy policies.
We do not use tracking technologies to identify individuals personally beyond what is necessary for analytics and performance measurement.
9. Data Sharing & Disclosure
We may share personal information only:
- With trusted service providers involved in safari operations
- When required by UAE law or authorities
- To protect our legal rights or ensure safety
All third parties are required to handle personal data responsibly.
10. Data Storage & Security
Personal data is stored securely and protected using reasonable administrative and technical safeguards.
Data may be processed or stored on servers located inside or outside the UAE, subject to appropriate protection measures in line with UAE law.
11. Data Retention
We retain personal data only for as long as necessary:
- To fulfill booking and communication purposes
- To meet legal, regulatory, or operational requirements
When data is no longer required, it is securely deleted or anonymized.
12. Your Rights Under UAE Law
In accordance with UAE data protection regulations, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data, where applicable
- Withdraw consent for processing
Requests can be made through our Contact Us page.
13. International Visitors
Our services are available to international guests. By using our website, you understand that your data may be processed in the UAE and handled in accordance with UAE data protection laws.
14. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.
15. Children’s Privacy
Our services are intended for adults. Personal data relating to children is handled only with parental or guardian involvement.
16. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be reflected on this page with a revised date.
17. Contact Information
For privacy-related questions or requests, please contact us via our Contact Us page or through our official communication channels.